Home / Return & Refund Policy
Delivery: Local (Hong Kong) pick up or delivery: Usually 3-5 working days after payment is confirmed International delivery: Estimate transaction time: Usually 7 working days after payment is confirmed Return Policy 1. If you find the item is defective, please contact us within 7 days upon the item arrived. Please provide your name, order number, item name and the reason for your return. Contact: Facebook page inbox/ WhatsApp +852 92723597. 2. If you received a wrong item, please capture the shipping receipt that sticks on the package and contacts us within 7 days upon the item arrived. 3. Please make sure the packaging of the product is complete. If it’s not about the quality issue, we will not return if the item is unpacked. 4. Each item can be return once. 5. Items applied to return policy - Defective item - Wrong Size 6. Items not applied to return policy - Personal reasons - Received the item over 7 days - Items that indicated as non-returnable ***If there is any dispute, we have the right to make the final decision. 出貨: 香港送貨/取貨: 通常確認付款後3-5個工作天 國際送貨: 通常確認付款後7個工作天 退貨條款 1. 如發現貨品有瑕疵,請在收貨後 7 天內與我們聯絡。為提供最適切的幫助,請提供你的姓名、訂單編號、貨品名稱及退/換貨的原因,以便跟進。 聯絡方法:Facebook page inbox/ WhatsApp +852 9272 3597. 2. 如收到錯件或貨品,請即把盒/袋面運單連同所有收到的貨品拍照紀錄,並在收貨後 7 天內與我們聯絡跟進。 3. 請保持貨品外包裝完整。如非貨品質量問題,恕不更換任何已開封或已使用之貨品(例如包裝膠紙或盒被去)。 4. 所有貨品只能更換一次。 5. 可退換的貨品 - 貨品有瑕疵 (貨品生產時造成的缺陷/問題)或 - 尺碼不符 (貨品尺碼/顏色不符) 6. 不接受退換的貨品 - 個人原因(買錯、不適用等) - 收貨超過 7 天或以上的貨品 - 部分已標明不提供退貨服務之產品 **如任何爭議,本機構保留最終決定權。